Office Tel: 0044 1709 267034

This privacy notice tells you what to expect us to do with your personal information when you make contact with us, sell services to us or purchase our products.

This notice is layered. So, if you wish, you can easily select the reason we process your personal information and see what we do with it.

We’ll tell you:

• why we are able to process your information
• what purpose we are processing it for
• whether you have to provide it to us
• how long we store it for
• whether there are other recipients of your personal information
• whether we intend to transfer it to another country, and
• whether we do automated decision-making or profiling.

Buxton Special Alloys Limited is the controller for the personal information we process, unless otherwise stated.

There are many ways you can contact us, including by phone, email, post.
More details can be seen here.

If you have a data protection query please contact us via info@bsa-ltd.com or the above postal address, for the attention of the Managing Director.

Why we are able to process your information and who provided the information

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have made an enquiry to us.
• You have provided a service and or product to us.
• You have purchased a product from us.
• You have applied for a job with us.
• You are representing your organisation.

We also receive personal information indirectly, such as in the following scenario:

• an employee of ours gives your contact details as an emergency contact or a referee.

We will process your information under one of the following legal bases:

• Contract – in order to perform/deliver the conditions of the agreement
• Legitimate Interest – in order to keep you informed of changes in products/services
• Consent – keep you up to date with new events etc

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information. See below for a summary of each individual right:

Your right of access

You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this right here.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances. You can read more about this right here.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.

Your right to object to processing

You have the right to object to processing if we are able to process your information because the process forms part of our direct marketing, or is in our legitimate interests. You can read more about this right here.

Your right to data portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can read more about this right here.

Your right to challenge automated decision-making and or profiling

This method of processing personal information is not applicable to the organisation.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

Please contact us at info@bsa-ltd.com if you wish to make a request, or contact our head office.

How long we keep your personal information

For information about this please see our retention and disposal schedule.

Sharing your personal information

We will not share your information with any third parties for the purposes of direct marketing.

We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors, who may be based outside the UK. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

In some circumstances we are legally obliged to share information. For example under a court order. We might also share information with other regulatory bodies in order to further their objectives such as for criminal investigations. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.

Use of Cookies

(Version 1.0 November 2018)

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Purpose

This cookie is used to remember a user’s choice about cookies on http://buxtonspecialalloys.com/

Where users have previously indicated a preference, that user’s preference will be stored in this cookie.